TERMS AND CONDITIONS – ESNATIVA SKI SOUTH AMERICA

1. GENERAL INFORMATION

By booking a trip with Esnativa Ski South America (“Esnativa”), the participant (“Client”) agrees to be bound by the following terms and conditions. This document outlines the responsibilities of both the Client and Esnativa throughout the duration of the experience.

2. BOOKINGS AND PAYMENTS

A deposit is required to confirm your spot on the trip. The remaining balance must be paid in full no later than 30 days before the trip start date. Failure to do so may result in cancellation without refund. All prices are listed in USD unless otherwise stated.

3. CANCELLATION POLICY

Cancellations made more than 60 days before the trip: refund of the deposit minus a 10% admin fee.

Cancellations made 45–59 days before the trip: 50% refund of the total trip cost.

Cancellations made less than 45 days before the trip: no refund.

If Esnativa cancels the trip for any reason, a full refund will be issued. We recommend purchasing travel insurance that includes trip cancellation coverage.

4. RESPONSIBILITY AND INSURANCE

All participants must have personal travel and medical insurance that includes coverage for mountain activities and emergency evacuation. Esnativa is not responsible for injuries, accidents, illness, loss or damage of personal belongings, or delays due to weather or other unforeseen events.

5. PHYSICAL CONDITIONS AND HEALTH

Clients are responsible for evaluating their physical and medical condition to ensure they are fit for the trip activities. Esnativa must be informed of any relevant medical conditions prior to the trip.

6. EQUIPMENT

Participants are responsible for bringing all required equipment. Esnativa may offer rental options or advice upon request. Clients are also responsible for the care and return of any equipment provided by Esnativa.

7. PROGRAM CHANGES

Esnativa reserves the right to alter or modify the itinerary at any time due to weather, safety, logistics, or other unforeseen factors. Every effort will be made to maintain the quality and integrity of the trip experience. We are not responsible for weather conditions, and if possible, we will ensure that the trip continues as planned in the best possible way.

8. IMAGE RIGHTS

Esnativa may capture photos and video during the trip for promotional use. By participating, you grant Esnativa the right to use your image for marketing purposes unless you notify us in writing before the trip.

9. APPLICABLE LAW AND JURISDICTION

These terms are governed by the laws of Chile and Argentina. Any disputes arising under these terms shall be subject to the jurisdiction of the courts of Santiago, Chile.